Hartford cosmetic dentist, Dr. N. Summer Lerch, says her practice runs more smoothly these days. Since opting for the Best Practice Program at Einstein Industries’, The Center for Esthetic Dentistry engages more personally and successfully with prospective patients, effectively tracking the return on investment. Below, Dr. Lerch describes the impact on her staff:
“Every good dental professional knows there is a right clinical way to do things. For them, Einstein Industries has developed the right technical way to manage email leads, new patient flow, conversion ratios, and timely electronic communications with that most valuable of commodities…the person who is newly interested in your practice.
In this age of IM’ing, Facebook, and instant communications, very quick response is key to setting my practice apart. Not only that, Einstein’s Best Practices Program has enabled my front desk staff to do the work of two people in half the time. It has made our office more communicative and responsive on an hourly basis. We are all having more fun, because we know we can influence all of the different conversations our soon-to-be new patients are in.”
N. Summer Lerch, DDS
Center for Esthetic Dentistry
New Haven, CT
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Cosmetic Dentist Philadelphia, JFK Dental Care, the office of Barry Dubin, D.D.S., M.A.P. has been using Einstein Industries’ Best Practices Program to help increase patient communication to their practice. Here is what Leang Kong has to say…
We love PrePatient! We have been searching for a way to manage our referrals without dropping the ball. With PrePatient, it’s all right there in one place! It’s so much easier for the staff to manage, because it saves them a lot of time and space for follow-up now that we don’t have to keep a binder with tabs on it remind us when to follow up. For me, it’s saves me time, because I can just look at the last communication and see who hasn’t been contacted or followed up with.
Leang Kong, Office Manager
JFK Dental Care
Philadelphia, PA
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The Center for Esthetic Dentistry, Nancy Summer Lerch, D.D.S., is a New Haven, CT porcelain veneers practice that has implemented Einstein Industries’ Best Practice Program to help organized, track, and convert on their patient leads coming to their practice. Here is what Gail Kuziel has to say…
When I was first introduced to PrePatient, I must admit I was a little apprehensive and thought, “Oh no, please not another software to learn.” Then Will spent quite some time with me going over the program; how it works and how it would help to organize and covert patient leads. I was responding to my leads through my e-mail and when I needed to follow up on a lead. I would have to search through all of my mails to find it. Now with PrePatient, all of my leads are oragnized by date and status. PrePatient, for me, is like having an assistant working with me, making tracking and following up on leads fun and rewarding!
Gail Kuziel, Patient Care Coordinator & Smile Design Consultant
The Art of Smiles
New Haven, CT
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